This course helps managers and team leads master the delicate art of addressing mistakes, conflicts, or harmful behavior in the workplace by exploring two complementary approaches: calling out and calling in. You’ll begin by Assessing Context: Choosing Between Public Confrontation and Private Dialogue, so you can gauge when a direct, values-driven calling out is necessary to safeguard team safety and when a more private, calling-in conversation will foster growth. Through real scenarios and facilitated discussions, you’ll see how each strategy shapes trust, accountability, team morale, and long-term cultural health.nnNext, you’ll dive into Crafting Impactful Feedback: Language and Frameworks for Respectful Intervention and Defining and Distinguishing Calling Out vs. Calling In. We’ll guide you in framing feedback that challenges problematic actions without undermining individual dignity—balancing courage with empathy. By practicing these methods, you’ll finish the course confident in navigating difficult conversations with clarity and respect, strengthening accountability without sacrificing trust, and creating a culture where open dialogue and shared learning replace silence or blame.