Calling Out vs. Calling In: Managing Subordinates with Respect and Impact
- Decision-making framework for choosing public confrontation vs private coaching
- Practice scenarios applying calling out and calling in in realistic team settings
- Feedback language techniques that drive action while preserving individual dignity
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Difficult Conversations in the Workplace - Manager Course
- Information about how to handle a difficult conversation
- Tips to help you prepare, manage your emotions and reach a positive outcome
- Interactive scenarios to help you practice your conversation skills
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