
From Draft to Send: The Art of Professional Email Writing
This course equips participants with the essential skills to craft clear, respectful, and goal-oriented emails that reflect professionalism and strengthen workplace communication. Starting by defining your email’s objective and identifying your audience, you’ll master concise subject lines, engaging openings that set the tone, and organized body content with compelling calls to action—all while striking the balance between warmth and formality and eliminating jargon, vague wording, and emotional pitfalls.nnBuilding on these foundations, you’ll learn to communicate sensitive topics with respect and tact, apply formatting and brand guidelines for consistency, and leverage proofreading strategies to catch common errors. Through real-world examples, interactive exercises, and peer review for continuous improvement, you’ll transform rough drafts into polished messages that inform, build trust, and embody our organization’s commitment to excellence—whether you’re writing to internal colleagues, external partners, or handling delicate conversations with confidence.
Curriculum
- 4 Sections
- 12 Lessons
- 4 Quizzes
- 0m Duration
Understanding Purpose & Audience
3 Lessons1 Quiz
- Defining Your Email’s Objective
- Identifying and Adapting to Your Audience
- Choosing the Right Email Etiquette for Every Context
- Understanding Purpose & Audience
Structuring for Clarity
3 Lessons1 Quiz
- Crafting Concise and Impactful Subject Lines
- Writing Engaging Openings That Set the Tone
- Organizing Body Content and Effective Calls to Action
- Structuring for Clarity Quiz
Mastering Tone & Professional Style
3 Lessons1 Quiz
- Striking the Balance Between Warmth and Formality
- Eliminating Jargon, Vague Wording, and Overly Emotional Language
- Communicating Sensitive Topics with Respect and Tact
- Mastering Tone & Professional Style Quiz
Polishing & Consistency
3 Lessons1 Quiz
- Applying Formatting and Brand Guidelines
- Proofreading Strategies to Catch Common Errors
- Leveraging Peer Review and Feedback for Continuous Improvement
- Polishing & Consistency Quiz