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Advisory Boards Unlocked: Driving SME Growth at Lucidus Fortis
- Define optimal advisory board structures, roles, and term limits for SMEs
- Develop a targeted recruitment framework to onboard expert board members
- Establish governance charters and meeting cadences for strategic accountability
0m
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1
Moments that Matter: Elevating Performance in Hospitality through Service Excellence
- Master anticipating guest needs before they’re voiced
- Craft personalized service gestures that resonate with diverse profiles
- Foster seamless collaboration across teams for unified guest experiences
0m
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1
Calling Out vs. Calling In: Managing Subordinates with Respect and Impact
- Decision-making framework for choosing public confrontation vs private coaching
- Practice scenarios applying calling out and calling in in realistic team settings
- Feedback language techniques that drive action while preserving individual dignity
0m
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1
Calling Out vs. Calling In: Managing Colleagues with Respect and Impact
- Assess when to publicly call out versus privately call in for maximum impact
- Use proven language frameworks to deliver feedback that is clear, constructive, and respectful
- Understand the definitions and applications of calling out vs. calling in in real-world contexts
0m
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4
Equity & Ownership: Understanding Your ESOP and Building a Future with Lucidus Fortis
- Demystify ESOP structure and mechanics for clear understanding
- Forecast equity growth and payouts using real-world scenarios
- Adopt an ownership-driven leadership mindset for strategic impact
30m
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10
Unconscious Bias: Building an Inclusive and Respectful Workplace
- Unpack the neuroscience of bias to reveal hidden shortcuts in our decision-making.
- Identify common bias archetypes and their real-world impact on hiring, leadership, and teamwork.
- Master practical interruption techniques—pausing, questioning, and reframing—to disrupt biased behaviors.
0m
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8
From Draft to Send: The Art of Professional Email Writing
- Define objectives and adapt tone by identifying your audience
- Create engaging openings and organize body content with clear calls to action
- Balance warmth and professionalism while cutting jargon and emotional bias
0m
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16
Difficult Conversations in the Workplace - Manager Course
- Information about how to handle a difficult conversation
- Tips to help you prepare, manage your emotions and reach a positive outcome
- Interactive scenarios to help you practice your conversation skills
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